Refunds will be processed within 48 hours and will be credited to the customer account within 5-7 working days provided the returns or cancellation policy criteria are met.Cash on Delivery Refunds
Refunds will be credited to the customer's Freshiouz wallet provided the returns or cancellation policy criteria are met. The refunded credits can then be used for subsequent orders in the future. Please note we have currently suspended our Cash on Delivery services due to the COVID-19 pandemic.Returns Policy
Products can only be returned if:
Any order can be cancelled as long as the cancellation request is put in 6 hours before the start of the scheduled delivery timeslot.